Privacy & Data Protection Policy
This policy explains how NOMADGO TOURS collects, uses, discloses,
protects and retains information when you visit the marketplace,
submit a tour inquiry, create an operator account or otherwise use
our services.
1. Scope
This notice applies to visitors, travelers, registered tour operators
and other users of the NOMADGO TOURS marketplace. Independent
operators may have additional privacy notices for information they
process themselves.
2. Information we collect
- Identity and contact data: name, email, phone number and similar contact information you provide.
- Tour request data: selected tour, number of travelers, preferred date and the message you send to an operator.
- Operator data: company name, company contacts, account information, verification information, tour content and business details.
- Authentication and security data: session identifiers, login events and security information needed to protect accounts and the service.
- Technical data: device, browser, IP address and technical event information used to operate and secure the website.
- Review moderation data: when you submit a review, we may retain the submitting IP address, browser/user-agent information, selected browser device hints and a derived device-signature hash. Authorized NOMADGO moderators may use this information to detect duplicate accounts, coordinated review activity, spam, fraud and manipulation.
- Preference data: choices relating to cookies, analytics and other privacy settings.
3. Sources of information
We may receive information directly from you, from your browser or
device, from a tour operator in connection with a request, or from
service providers that help us operate the marketplace.
4. How we use information
- Operate the marketplace and display tour listings.
- Process and route inquiries to the relevant operator.
- Create, authenticate and protect operator accounts.
- Review and moderate tours before publication.
- Provide requested services, support and operational communications.
- Detect fraud, abuse, spam, unauthorized access and review manipulation.
- Maintain business records and resolve disputes.
- Comply with applicable legal, regulatory or lawful authority requests.
5. Tour inquiries
When you submit a request for a tour, the information you enter is
shared with the operator responsible for that tour so the operator
can respond. The operator may use your information to discuss
availability, pricing, itinerary, payment, cancellation, safety and
other arrangements relating to the requested service.
6. Legal bases and consent
Depending on the jurisdiction and the activity, processing may rely
on steps requested by you, performance of a contract or prospective
contract, legitimate interests, compliance with law, or consent where
consent is required. EU guidance describes valid consent as freely
given, specific, informed and unambiguous.
7. International privacy
NOMADGO TOURS serves an international audience. Information may be
processed in countries different from the country where you live.
Where applicable law requires transfer safeguards, appropriate
safeguards should be used for the relevant transfer.
8. Service providers and sharing
We may share information with hosting, infrastructure, security,
authentication, communications and other service providers where
reasonably necessary to operate the marketplace. We do not sell
personal information as the core business model of this marketplace.
9. Optional analytics and advertising
The marketplace is designed so optional analytics and advertising
technologies are not enabled before the relevant user choice where
consent is required. If future services introduce additional
tracking, this notice and the consent mechanism should be updated.
10. Data minimization
We aim to collect and use information that is reasonably relevant to
the purposes described in this notice. Do not submit sensitive or
unnecessary personal information in tour request messages.
11. Retention
Information is retained for periods appropriate to the purpose,
including account operation, inquiry handling, security, dispute
resolution, legal compliance and legitimate recordkeeping needs.
Different information may have different retention periods.
12. Security
We use reasonable technical and organizational measures designed to
reduce risks of unauthorized access, loss, alteration or misuse.
No online system can guarantee absolute security.
13. Your privacy rights
Depending on applicable law, you may have rights to access,
correction, deletion, restriction, objection, portability or other
controls over your personal information. Some laws also provide
rights concerning targeted advertising, sale or sharing of personal
information and browser-based privacy preference signals.
14. United States privacy
United States privacy requirements vary by state. Where applicable,
NOMADGO TOURS should provide the rights and disclosures required by
the relevant state law. California's current privacy framework
includes requirements intended to prevent confusing choice
architecture and recognizes certain privacy preference signals.
15. Children
The marketplace is not directed to young children. Where children's
privacy rules apply, including U.S. COPPA requirements in relevant
circumstances, additional notice and consent obligations may apply.
16. Changes and contact
This notice may be updated when the marketplace, technology or legal
requirements change. Use the contact channel published by NOMADGO TOURS for privacy questions or data requests.
Terms of Use
These Terms govern use of the NOMADGO TOURS marketplace. By using
the website, you agree to use it lawfully, honestly and in a way
that does not interfere with the service or harm other users.
1. Marketplace role
NOMADGO TOURS is a marketplace and information platform. Unless
expressly stated otherwise, a tour shown on the marketplace is
offered by the independent operator identified with that tour.
2. Tour requests
A request is an inquiry. It is not automatically a confirmed booking,
a guarantee of availability or a final contract with NOMADGO TOURS.
The operator may confirm availability, price, payment conditions and
cancellation terms separately.
3. Travelers
- Provide accurate contact and travel information.
- Review itineraries, prices, inclusions, exclusions and conditions.
- Ask the operator about safety, insurance, payment and cancellation before committing.
- Do not submit another person's information without appropriate authorization.
4. Operators
- Maintain accurate company, contact and tour information.
- Provide truthful pricing, itinerary, duration, inclusions and exclusions.
- Only publish content and images they are authorized to use.
- Maintain licenses, permits, insurance and approvals required for their activities.
- Respond responsibly to customer inquiries.
- Comply with consumer, privacy, tourism, safety and other applicable laws.
5. Accounts and security
Operators are responsible for maintaining secure login credentials and
accurate account information. NOMADGO TOURS may restrict access when
reasonably necessary for security, fraud prevention, policy enforcement
or legal compliance.
6. Prohibited conduct
- Fraud, impersonation or materially deceptive information.
- Unauthorized access, security bypasses or malicious software.
- Spam, harassment, unlawful content or abusive communications.
- Infringing another person's intellectual-property or privacy rights.
- Using customer information for unrelated purposes without authorization.
7. Content and intellectual property
NOMADGO TOURS owns or licenses its branding, software and original
marketplace materials. Operators remain responsible for rights in
content they submit and grant the permissions needed to display that
content in connection with the marketplace.
8. Moderation
A tour may be reviewed, returned for changes, approved, rejected,
suspended or removed. Operator verification is not a guarantee that
every claim in an individual listing is accurate.
9. Availability
The marketplace may be temporarily unavailable because of maintenance,
outages, security events, third-party dependencies or circumstances
outside reasonable control.
10. Third-party services
Operators and other third-party providers may have their own terms,
privacy notices, cancellation conditions and service arrangements.
Review those terms before committing to a transaction.
11. Liability
To the maximum extent permitted by applicable law, NOMADGO TOURS is
not responsible for the independent performance, safety, legality,
quality or accuracy of services supplied by third-party operators.
Nothing in these Terms excludes liability that cannot lawfully be
excluded.
12. Changes
We may update these Terms as the marketplace develops or legal
requirements change. The current version published on the website
applies from its effective date.
Cookies & Similar Technologies Policy
Cookies and similar technologies can store or access information on
a device. Some are necessary to provide a service requested by the
user; others may support analytics, personalization or advertising.
1. Technologies currently used
NOMADGO TOURS uses necessary session and security technologies for
requested account functionality and service security. The marketplace
also stores your cookie-choice preference so it can remember whether
you accepted, rejected or customized optional technologies.
2. Strictly necessary technologies
Technologies strictly necessary to provide an online service
requested by a user may be exempt from certain consent requirements.
European and UK guidance distinguishes these technologies from
optional analytics and advertising technologies.
3. Analytics
Analytics may be used to understand visits, interactions and website
performance. Where consent is required, analytics should remain
disabled until you choose the analytics category in the consent panel.
4. Advertising and behavioral tracking
Advertising and cross-site or behavioral tracking can involve
additional privacy implications and may be subject to consent or
opt-out requirements. NOMADGO TOURS should not activate optional
tracking before the required legal choice has been obtained.
5. What the consent banner does
On a first visit without a saved preference, the cookie banner is
displayed. You can reject optional technologies, accept them, or
customize the categories. Refusing optional technologies does not
prevent access to the marketplace's basic public pages.
6. No implied consent
Continuing to browse is not treated as an affirmative consent action
for optional technologies in jurisdictions where affirmative consent
is required. UK guidance expressly says non-essential cookies should
not be set before consent and that refusal should be as easy as
acceptance.
7. Third-party technologies
If embedded or linked third-party services are added, those services
may use their own technologies and policies. The marketplace should
disclose applicable third parties and their purposes before seeking
consent where required.
8. Browser controls
Modern browsers provide controls to delete or block cookies. Some
necessary features may stop working if all storage is blocked.
Public guidance from the FTC and European Commission also describes
browser controls as a way to manage cookies.
9. U.S. privacy choices
U.S. state privacy laws differ. Some provide opt-out rights for sale,
sharing or targeted advertising and recognize privacy preference
signals. The marketplace should maintain the required controls for
jurisdictions in which it is subject to those rules.
10. Cookie changes
If the marketplace introduces new analytics, advertising, social or
other non-essential technologies, this policy and the consent
mechanism should be updated before those technologies are activated.
Marketplace Rules & Operator Standards
These standards protect travelers, operators and the integrity of the
NOMADGO TOURS marketplace.
1. Listing accuracy
- Titles and descriptions must accurately describe the experience.
- Prices must state the applicable currency and material exclusions.
- Itineraries, duration and inclusions must be reasonably current.
- Operators must not advertise unavailable or materially different services.
2. Operator verification
NOMADGO TOURS may verify company information and account status before
allowing public publication. Verification does not replace a
traveler's own review of the operator and final service conditions.
3. Customer inquiries
Operators should use customer information only for the requested tour,
legitimate communication and other lawful purposes. Customer data
should not be resold or used for unrelated marketing without the
required legal basis or consent.
4. Safety
Operators are responsible for assessing and managing the foreseeable
risks of their activities, including transport, equipment, guides,
remote locations, weather exposure and special participant needs.
Material safety information should be provided before participation.
5. Content and images
Operators must have the rights and permissions needed to publish
photos, logos, descriptions and other submitted materials. Content
must not knowingly infringe copyright, trademark, privacy, publicity
or other rights.
6. Prohibited listings
- Illegal goods, services or activities.
- Fraudulent or deliberately deceptive offers.
- Impersonation of another business or person.
- Listings that materially misrepresent safety, qualifications or authorizations.
- Discriminatory or abusive services.
- Content designed to facilitate serious criminal activity.
7. Moderation workflow
NOMADGO TOURS may leave a new tour in draft, return it for changes,
approve it, reject it or remove it. Operators may be required to
correct material errors before publication.
8. Account suspension
Operator access may be suspended for security concerns, policy
violations, fraud concerns, legal requirements or other legitimate
reasons. While suspended, the operator may lose dashboard access and
approved tours may no longer be publicly visible.
9. Traveler responsibilities
- Review the operator's final itinerary and conditions.
- Confirm payment, cancellation, insurance and availability terms.
- Provide accurate information in requests.
- Do not misuse operator contact information.
10. Marketplace conduct
Users must not manipulate reviews or inquiries, create deceptive
accounts, attempt to bypass security, scrape protected data,
distribute malware, or interfere with the normal operation of the
marketplace.
11. U.S. marketplace considerations
Certain U.S. marketplace requirements can apply to qualifying
high-volume third-party sellers, including identity and disclosure
obligations under the INFORM Consumers Act. Applicability depends on
the facts and statutory thresholds.
12. Enforcement
NOMADGO TOURS may limit visibility, request corrections, suspend
access or remove content where appropriate. We may also cooperate
with lawful requests from authorities.
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